RETURNS & EXCHANGES

NO REFUNDS. Merchandise in original condition with all original tags may be exchanged within 7 days of receipt of goods when accompanied by the original sales receipt.
Original order shipping charges are not refundable.
Arrivals Gate is not responsible for exchange shipping costs, nor duty reimbursement in the case of international purchases.
Arrivals Gate does not offer price adjustments on sales. 
All sales are final on promotions and jewelry (including shawls accessories).
We will process your exchange as soon as possible.
We have the right to deny exchanges if the merchandise returned does not meet our return policy requirements.
Arrivals Gate is not able to alter or cancel online orders once they have been placed.